Masterweave Privacy Policy

Masterweave Textiles is committed to protecting your privacy. When you purchase something from our online store, as part of the completing the transaction, Masterweave Textiles may collect, retain and update personal information about you which you provide both directly (for example, by you sending us an email enquiring about information on Masterweave Textiles products) and/or indirectly through your use of this website and the services and functionality offered through it. By providing this information, we imply that you consent to us using that information for the purposes that it is provided for. With any of our email marketing, we may send you emails about our store, new products and other updates but only with your permission.

If you decide you don’t want to hear from us, and change your mind, you can withdraw your consent for us to contact you, continued collection of information, use or disclosure of your information, at anytime, by contacting us or selecting the unsubscribe feature at the bottom of our email marketing.

Only authorised employees within Masterweave Textiles on a need to know basis use any information collected from individual customers. We constantly review our systems and data to ensure the best possible service to our customers. Parliament has created specific offences for unauthorised actions against computer systems and data. We will investigate any such actions with a view to prosecuting and/or taking civil proceedings to recover damages against those responsible.

We will not sell, share, or rent your personal information to any third party or use your e-mail address for unsolicited mail. Any emails sent by Masterweave Textiles will only be in connection with the provision of agreed services and products.

All customer records are regarded as confidential and therefore will not be divulged to any third party, other than if legally required to do so to the appropriate authorities or if such third-party provider is used by us who will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.

To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.

Customers have the right to request sight of, and copies of any and all their records that we have.

We reserve the right to modify this privacy policy at any time, so we recommend you review it frequently. Changes and clarifications take effect immediately upon us updating this privacy policy. Any material changes to this policy will be notified to you. If our business is acquired or merged with another company, your information may be transferred to the new owners.